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 Pre-Sales Support

Questions before buying? Anything about our services, features and pricing

 Billing Support

All billing, payment method, invoice and transaction related requests

 Minecraft Support

Support for questions or technical issues with Minecraft servers

 Plugin and Mod Support

Issues and troubleshooting for all plugins, mods and modpacks

 Account and Login Help

Accessing account(s), password resets and adding Multicraft users

 Domain and IP Address Help

Support with dedicated IPs, SRV records, subdomains and domains

 Web Hosting

Support for cPanel, email accounts, SSL, DNS and other web hosting issues

 Other

A request not matching existing departments